Tag: Psychological First Aid (PFA)

  • Peer learning for Psychological First Aid: New ways to strengthen support for Ukrainian children

    Peer learning for Psychological First Aid: New ways to strengthen support for Ukrainian children

    This article is based on Reda Sadki’s presentation at the ChildHub “Webinar on Psychological First Aid for Children; Supporting the Most Vulnerable” on 6 March 2025. Learn more about the Certificate peer learning programme on Psychological First Aid (PFA) in support of children affected by the humanitarian crisis in Ukraine. Get insights from professionals who support Ukrainian children.

    “I understood that if we want to cry, we can cry,” reflected a practitioner in the Certificate peer learning programme on Psychological First Aid (PFA) in support of children affected by the humanitarian crisis in Ukraine – illustrating the kind of personal transformation that complements technical training.

    During the ChildHub “Webinar on Psychological First Aid for Children; Supporting the Most Vulnerable”, the Geneva Learning Foundation’s Reda Sadki explained how peer learning provides value that traditional training alone cannot deliver. The EU-funded program on Psychological First Aid (PFA) for children demonstrates that practitioners gain five specific benefits:

    First, peer learning reveals contextual wisdom missing from standardized guidance. While technical training provides general principles, practitioners encounter varied situations requiring adaptation. When Serhii Federov helped a frightened girl during rocket strikes by focusing on her teddy bear, he discovered an approach not found in manuals: “This exercise helped the girl switch her focus from the situation around her to caring for the bear.”

    Second, practitioners document pattern recognition across diverse cases. Sadki shared how analysis of practitioner experiences revealed that “PFA extends beyond emergency situations into everyday environments” and “children often invent their own therapeutic activities when given space.” These insights help practitioners recognize which approaches work in specific contexts.

    Third, peer learning validates experiential knowledge. One practitioner described how simple acknowledgment of feelings often produced visible relief in children, while another found that basic physical comforts had significant psychological impact. These observations, when shared and confirmed across multiple practitioners, build confidence in approaches that might otherwise seem too simple.

    Fourth, the network provides real-time problem-solving for urgent challenges. During fortnightly PFA Connect sessions, practitioners discuss immediate issues like “supporting children under three years” or “recognizing severe reactions requiring referrals.” As Sadki explained, these sessions produce concise “key learning points” summarizing practical solutions practitioners can immediately apply.

    Finally, peer learning builds professional identity and resilience. “There’s a lot of trust in our network,” Sadki quoted from a participant, demonstrating how sharing experiences reduces isolation and builds a supportive community where practitioners can acknowledge their own emotions and challenges.

    The webinar highlighted how this approach creates measurable impact, with practitioners developing case studies that transform tacit knowledge into documented evidence and structured feedback that helps discover blind spots in their practice.

    For practitioners interested in joining, Sadki outlined multiple entry points from microlearning modules completed in under an hour to more intensive peer learning exercises, all designed to strengthen support to children while building practitioners’ own professional capabilities.

    This project is funded by the European Union. Its contents are the sole responsibility of TGLF, and do not necessarily reflect the views of the European Union.

    Illustration: The Geneva Learning Foundation Collection © 2025

  • Supporting Ukrainian children: New peer learning platform to rapidly expand and scale the network of practitioners across Europe

    Supporting Ukrainian children: New peer learning platform to rapidly expand and scale the network of practitioners across Europe

    The International Federation of Red Cross and Red Crescent Societies (IFRC) and The Geneva Learning Foundation (TGLF) are launching PFA Connect, a new platform for education, social work, and health professionals who support children from Ukraine. The platform builds on a new peer learning network launched by IFRC and TGLF in 2024 that is already reaching more than 2,000 practitioners from 27 European countries.

    This network responds to a critical need: while traditional training provides essential foundations, professionals benefit most from exchanging practical solutions with peers facing similar challenges. “I felt like I was part of a community of like-minded people who care about children’s mental health,” shares Halyna Fedoryshyn, an education professional from Ukraine who earned her first PFA certificate in 2024. “I had the opportunity to expand my social contacts with professionals outside of Ukraine,” .

    “PFA” refers to Psychological first aid (PFA), a practical way to support children experiencing crisis-related distress. This includes creating safe spaces, listening without pressure to talk, addressing immediate needs, and connecting children with appropriate support services. Through PFA Connect, practitioners will share experience to help problem-solve common challenges.

    Andreea-Elena Andras, a Red Cross health professional in Romania explains: “By hearing and learning from real stories, I learned new ways of linking with children and create a safe place, such as grounding, breathing and other techniques”.

    See what we learned from 873 practitioners

    PFA Connect aims to address a critical need identified through work with practitioners: while training provides essential foundations, professionals build capacity through experience. Exchanging practical solutions with peers facing similar challenges can accelerate the ability to support children from Ukraine.

    PFA Connect will offer 30-minute online sessions in English and Ukrainian where practitioners share challenges and solutions. The platform aims to complement existing Red Cross activities by focusing on rapid exchange between professionals.

    The initiative operates as part of a broader European Union-funded project through EU4Health programme, involving the Ukrainian Red Cross and 27 other European Red Cross Societies, with the technical support and expertise of the Red Cross Red Crescent (RCRC) Movement MHPSS Hub,

    “Throughout 2024, we have witnessed the power of practitioners learning from each other’s experiences,” says Panu Saaristo , Europe’s Regional Manager for Health and Care at the IFRC. “Our collaboration with The Geneva Learning Foundation represents our commitment to strengthen this peer learning approach, recognizing that the most effective solutions often come from professionals working directly with affected children.”

    “I feel more equipped to make a positive impact in my role,” reported Jelena Horvat Petanjko, an education professional from Croatia. “The practical knowledge and real-life examples inspired me to adapt my methods and approach challenges with greater empathy and creativity.”

    “The challenges facing professionals supporting Ukrainian children cannot be solved through traditional training alone,” explains Reda Sadki Sadki, Executive Director of The Geneva Learning Foundation. “What we have learned is that the solutions already exist within the network of practitioners. Our role is to connect them with each other.”

    PFA Connect will rapidly scale and expand this network, providing a rapid way for professionals to tap into the network’s collective intelligence in supporting Ukrainian children.

    The network’s growth so far has been driven by Ukrainian professionals, especially those working in fragile contexts.

    “Thanks to peer learning that is certified, I am able to provide better quality support and transfer knowledge about it to others,” says Alyona Kryvulyak, a social worker.

    “I had answers to my questions… I can use my knowledge in practice… I saw that there are many perspectives,” notes Olga Synytsyna, a social work professional in Ukraine.

    “In emergency response, we often focus on training and technical solutions,” says Reda Sadki. “But what we have learned from Ukrainian practitioners is that the most powerful solutions often emerge when professionals can learn directly from each other’s experience.”

    For mental health professional Natalia Tsumarieva in Ukraine, peer learning has shifted her approach to supporting Ukrainian children: “I began to pay more attention to providing support in the initial stages of getting to know children. Understanding the importance of teaching these skills to my non-psychology students has also been valuable.”

    While driven by those facing the most acute and urgent situations, this has become a truly Europe-wide project. As a Croatian education professional noted, “It is encouraging and inspiring to connect with people across Europe with the same goal and similar experiences. This shows that culture, gender and age are no barrier to mutual understanding and learning about supporting children.”

    “Connecting practitioners across borders creates new possibilities,” adds Reda Sadki. “A social worker in Ukraine might develop an innovative approach that could help a teacher in Croatia facing similar challenges. Our role is to make these connections possible at scale.”

    Professionals interested in joining the platform can register for the January 29 launch session, which begins at 4:00 PM CET. For additional information and to request your invitation, visit the PFA Connect platform. https://www.learning.foundation/ukraine

    Note: This initiative is funded by the European Union through the EU4Health programme. Its contents are the sole responsibility of TGLF and IFRC, and do not necessarily reflect the views of the European Union.

  • Learning about mental health and psychosocial needs in Ukraine and affected countries

    Learning about mental health and psychosocial needs in Ukraine and affected countries

    The report “Two years on: mental health and psychosocial needs in Ukraine and affected countries” is from the Psychosocial Support Centre, a specialized hub of the International Federation of Red Cross and Red Crescent Societies (IFRC) with the mission to “enhance psychosocial support initiatives”.

    Key points from the report include:

    • Nearly “one in ten of those affected by war grapple with moderate to severe mental health issues.” This refers to the crisis having significant psychological impacts on those directly impacted or displaced by the conflict.
    • Over 1 million crisis-affected people have received psychosocial support (PSS) “thanks to specialist staff and more than 124,000 volunteers from 58 countries.” 
    • There are “increased psychological assistance requests…from women heading households” as Ukraine sees heightened risks to families and disruptions to support services due to the conflict. 
    • “Three out of four parents report signs of psychological trauma in their children” including impaired memory, inattention, and learning difficulties. Children are especially vulnerable to the stresses and trauma resulting from the conflict. 
    • Psychological First Aid (PFA) services are provided “at Humanitarian Service Points along refugee routes, through call centers, and at various contact points”.

    Overall, the report highlights the substantial scale and complex nature of MHPSS (mental health and psychosocial support) needs driven by the Ukraine conflict as well as the scale and scope of the Red Cross Red Crescent response mobilized so far including through delivery of PFA (Psychological First Aid) and PSS (psychosocial support).

    What are the challenges?

    The report on mental health and psychosocial needs in Ukraine highlights several key challenges, including:

    • The vast scale of needs driven by protracted conflict, with 14.6 million people requiring humanitarian assistance. Meeting mental health demands for crisis-affected populations often exceeds available capacity and resources.
    • Ensuring consistent, sustainable care and support with constrained funding and risk of donor fatigue as the crisis persists long-term. Services must have resilience even as attacks continue disrupting infrastructure.
    • Reaching vulnerable groups like the elderly and immobile with limited mobility to access care. Specialized outreach and home-based care is essential but demanding to deliver.
    • Preventing burnout, fatigue and declining wellbeing among staff and volunteers working under intense pressure in risky environments. Their mental health and capacity is vital but often overlooked.

    What can we learn about psychological first aid (PFA) for children from this report?

    First, we need to understand the specialized terminology used:

    • The term “MHPSS” (mental health and psychosocial support) refers to a continuum of support aimed at protecting and improving people’s mental health and wellbeing during and after crises. The report notes resourcing this immense and growing scale of MHPSS need remains an acute challenge.
    • Psychological First Aid (“PFA”) describes a humane, supportive response to a fellow human being who is suffering and who may need support.
    • Child Friendly Spaces (CFS) are a key element of the Red Cross Red Crescent psychosocial support response in Ukraine. They are “a service to increase children’s access to safe environments and promote their psychosocial well-being.”

    We learn that with support from the IFRC Psychosocial Centre, the Ukrainian Red Cross Society:

    • has provided recreational activities to almost 70,000 children in CFS inside Ukraine over the past year;
    • trained 319 staff and volunteers in managing CFS;
    • runs CFS to help children cope with issues like difficulties meeting new people, separation anxiety, and fear when air raid sirens sound.

    The report shares anecdotes from children, such as a child who came to a CFS in Kyiv after fleeing heavy shelling. His social anxiety has improved and he asks his mom if he can skip school to go to CFS activities instead.

    More data, supported by analysis on outcomes and effectiveness, could further strengthen the report.

    How can peer learning be useful?

    A peer learning model focused on improving health outcomes is likely to be relevant in addressing these multilayered challenges. It is specifically designed to foster reflection and unlock intrinsic motivation in practitioners to create change.

    • Peer learning methodologies could help meet capacity gaps by scaling support across affected areas rapidly through digital means.
    • Peer support networks could enable volunteers and staff caring for others to also care for themselves, preventing fatigue. 
    • By connecting practitioners across borders and sectors, peer learning could help to share innovative, context-appropriate solutions and accelerate their testing and refinement to meet needs.

    Reference: Two years on: mental health and psychosocial needs in Ukraine and affected countries. Psychosocial Support Centre, Copenhagen, Denmark.

    Image: Psychosocial Support Centre Report cover.