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Tag: International Federation of Red Cross and Red Crescent Societies

  • Supporting Ukrainian children: New peer learning platform to rapidly expand and scale the network of practitioners across Europe

    Supporting Ukrainian children: New peer learning platform to rapidly expand and scale the network of practitioners across Europe

    The International Federation of Red Cross and Red Crescent Societies (IFRC) and The Geneva Learning Foundation (TGLF) are launching PFA Connect, a new platform for education, social work, and health professionals who support children from Ukraine. The platform builds on a new peer learning network launched by IFRC and TGLF in 2024 that is already reaching more than 2,000 practitioners from 27 European countries.

    This network responds to a critical need: while traditional training provides essential foundations, professionals benefit most from exchanging practical solutions with peers facing similar challenges. “I felt like I was part of a community of like-minded people who care about children’s mental health,” shares Halyna Fedoryshyn, an education professional from Ukraine who earned her first PFA certificate in 2024. “I had the opportunity to expand my social contacts with professionals outside of Ukraine,” .

    “PFA” refers to Psychological first aid (PFA), a practical way to support children experiencing crisis-related distress. This includes creating safe spaces, listening without pressure to talk, addressing immediate needs, and connecting children with appropriate support services. Through PFA Connect, practitioners will share experience to help problem-solve common challenges.

    Andreea-Elena Andras, a Red Cross health professional in Romania explains: “By hearing and learning from real stories, I learned new ways of linking with children and create a safe place, such as grounding, breathing and other techniques”.

    See what we learned from 873 practitioners…

    PFA Connect aims to address a critical need identified through work with practitioners: while training provides essential foundations, professionals build capacity through experience. Exchanging practical solutions with peers facing similar challenges can accelerate the ability to support children from Ukraine.

    PFA Connect will offer 30-minute online sessions in English and Ukrainian where practitioners share challenges and solutions. The platform aims to complement existing Red Cross activities by focusing on rapid exchange between professionals.

    The initiative operates as part of a broader European Union-funded project through EU4Health programme, involving the Ukrainian Red Cross and 27 other European Red Cross Societies, with the technical support and expertise of the Red Cross Red Crescent (RCRC) Movement MHPSS Hub,

    “Throughout 2024, we have witnessed the power of practitioners learning from each other’s experiences,” says Panu Saaristo , Europe’s Regional Manager for Health and Care at the IFRC. “Our collaboration with The Geneva Learning Foundation represents our commitment to strengthen this peer learning approach, recognizing that the most effective solutions often come from professionals working directly with affected children.”

    “I feel more equipped to make a positive impact in my role,” reported Jelena Horvat Petanjko, an education professional from Croatia. “The practical knowledge and real-life examples inspired me to adapt my methods and approach challenges with greater empathy and creativity.”

    “The challenges facing professionals supporting Ukrainian children cannot be solved through traditional training alone,” explains Reda Sadki Sadki, Executive Director of The Geneva Learning Foundation. “What we have learned is that the solutions already exist within the network of practitioners. Our role is to connect them with each other.”

    PFA Connect will rapidly scale and expand this network, providing a rapid way for professionals to tap into the network’s collective intelligence in supporting Ukrainian children.

    The network’s growth so far has been driven by Ukrainian professionals, especially those working in fragile contexts.

    “Thanks to peer learning that is certified, I am able to provide better quality support and transfer knowledge about it to others,” says Alyona Kryvulyak, a social worker.

    “I had answers to my questions… I can use my knowledge in practice… I saw that there are many perspectives,” notes Olga Synytsyna, a social work professional in Ukraine.

    “In emergency response, we often focus on training and technical solutions,” says Reda Sadki. “But what we have learned from Ukrainian practitioners is that the most powerful solutions often emerge when professionals can learn directly from each other’s experience.”

    For mental health professional Natalia Tsumarieva in Ukraine, peer learning has shifted her approach to supporting Ukrainian children: “I began to pay more attention to providing support in the initial stages of getting to know children. Understanding the importance of teaching these skills to my non-psychology students has also been valuable.”

    While driven by those facing the most acute and urgent situations, this has become a truly Europe-wide project. As a Croatian education professional noted, “It is encouraging and inspiring to connect with people across Europe with the same goal and similar experiences. This shows that culture, gender and age are no barrier to mutual understanding and learning about supporting children.”

    “Connecting practitioners across borders creates new possibilities,” adds Reda Sadki. “A social worker in Ukraine might develop an innovative approach that could help a teacher in Croatia facing similar challenges. Our role is to make these connections possible at scale.”

    Professionals interested in joining the platform can register for the January 29 launch session, which begins at 4:00 PM CET. For additional information and to request your invitation, visit the PFA Connect platform. https://www.learning.foundation/ukraine

    Note: This initiative is funded by the European Union through the EU4Health programme. Its contents are the sole responsibility of TGLF and IFRC, and do not necessarily reflect the views of the European Union.

  • Support of children affected by the humanitarian crisis in Ukraine: Bridging practice and learning through the sharing of experience

    Support of children affected by the humanitarian crisis in Ukraine: Bridging practice and learning through the sharing of experience

    Psychological First Aid in Support of Children Affected by the Humanitarian Crisis in Ukraine: the Experiences of Children, Caregivers and Helpers

    “Do you have an experience supporting children affected by the humanitarian crisis in Ukraine that you would like to share with colleagues? Tell us what happened and how it turned out. Be specific and detailed so that we can understand your story.”

    This was one of the questions that applicants to the Certificate peer learning programme on Psychological First Aid (PFA) in support of children affected by the humanitarian crisis in Ukraine could choose to answer.

    If you are reading this, you may be one of the education, health, or social work professionals who answered questions like these. You may also be a policy maker or organizational leader asking yourself how children from Ukraine and the people who work with them can be better supported.

    The Geneva Learning Foundation (TGLF), in collaboration with the International Federation of Red Cross and Red Crescent Societies (IFRC) and with support from the European Union’s EU4Health programme, is pleased to announce the publication of the first “Listening and Learning” report focused on the experiences of education, social work, and health professionals who support children affected by the humanitarian crisis in Ukraine.

    This new report, published in both Ukrainian and English editions, gives back the collected experiences of 873 volunteers and professionals who applied to this new programme in spring 2024.

    Readers will find short, thematic analyses. A comprehensive annex is also included to present the full compendium of experiences shared.

    To transform these rich experiences into actionable insights, the Foundation’s Insights Unit applied a rigorous analytical process. This included systematic consolidation of data, thematic analysis to identify recurring patterns, synthesis of key trends and effective practices, and careful curation of representative experiences. This methodology allows for the rapid sharing of on-the-ground knowledge and innovative practices tailored to the specific context of MHPSS in humanitarian crises. As with any qualitative analysis, these insights should be considered alongside other forms of evidence and expertise in the field.

    Experiences shared reflect the intrinsic motivation of helpers, their subtle attention to children, the magic of doing the right thing at the right moment. They also describe the personal and practical challenges helpers face when working with distressed individuals and communities, often with limited resources. 

    This programme, offered by The Geneva Learning Foundation (TGLF) in partnership with the International Federation of Red Cross and Red Crescent Societies (IFRC), employs an innovative peer learning-to-action model grounded in the most recent advances in the learning sciences.

    To complement existing top-down skills-based training in Psychological First Aid (PFA), we are working with IFRC to create structured opportunities for practitioners to learn directly from each other’s experiences while applying what they learn to their own work, aligning to the best guidance and norms for mental health and psychosocial support. For professionals working in crisis settings, this offers several key advantages:

    It leverages the collective expertise and tacit knowledge of practitioners on the ground.

    It creates a supportive community of action, connecting professionals across boundaries of geography, hierarchy, and job roles.

    It helps bridge gaps between theory and practice by positioning learning at the point of work.

    It fosters critical thinking and problem-solving skills through peer analysis and feedback.

    It is highly adaptable and can be implemented quickly in response to emerging crises.

    This process not only enhanced participants’ understanding of Psychological First Aid principles but also built their capacity to critically reflect on and improve their practice. By engaging professionals from across Europe and Ukraine in both English and Ukrainian cohorts, the exercise fostered cross-cultural exchange and mutual learning.

    As the humanitarian sector continues to grapple with how to effectively build capacity at scale, particularly in rapidly evolving crisis situations, we believe this peer learning-to-action model offers a promising pathway. It empowers practitioners as both learners and teachers, creating a dynamic and sustainable approach to professional development that can adapt to meet emerging needs.

    The Foundation would like to thank IFRC, the Psychosocial Support Centre (PSC), National Societies, as well as the network of governmental and non-governmental organizations across Europe that has engaged in this new approach, as a complement to their efforts on the ground. As the programme continues through to June 2025, this report will be followed by others to share what we learned from successive peer learning exercises, folllowed by the development and implementation of local projects guided by the collective intelligence of practitioners.

    We invite you to explore these insights, reflect on their implications for your own work, and consider how this approach might be applied to strengthen mental health and psychosocial support capacity in your own context.

    The Geneva Learning Foundation

    Image: The Geneva Learning Foundation Collection © 2024